Soporte

Acceso clientes

Recuperar contraseña

Si tienes alguna duda o problema recuerda que nuestro departamento de soporte está operativo las 24 horas por teléfono, chat o ticket.

ES 900 247 000

PT +351 800 500 800

UK +44 20 37696610

MX +52 55 8526 2500

US +1 786 4050762

CL +56 2 289 86 006

CO +57 1381 9640

PE +51 1 641 9555

PA +507 836 6999


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© Gigas Hosting S.A. 2021 términos y condiciones de uso política de privacidad

Gigas Hosting

Soporte

Acceso clientes

Recuperar contraseña

Si tienes alguna duda o problema recuerda que nuestro departamento de soporte está operativo las 24 horas por teléfono, chat o ticket.

ES 900 247 000

PT +351 800 500 800

UK +44 20 37696610

MX +52 55 8526 2500

US +1 786 4050762

CL +56 2 289 86 006

CO +57 1381 9640

PE +51 1 641 9555

PA +507 836 6999


knowledgebase

How to set up your first Cloud Datacenter?

Once registered as a user and after acquiring the Cloud Datacenter that best fits your needs, we can begin to create the Cloud Servers you are going to set up within your Cloud Datacenter. Accessing your control panel, you will be able to identify t...

Custom Template Creation

Gigas offers to their clients the possibility of creating a template based on a current Cloud Server, which will allow you to create a Cloud Server, using the operating system of your choice, install and set up your programs and files, and based on tha...

Demo and documentation of cPanel

If you want to see how can you administrate your server from a cPanel Control Panel, we indicate you some links where you will can configurate a demo and a usage guide: - Demo CPanel: http://cpanel.demo.cpanel.net/cpsess3422789175/frontend/x3/index.htm...

Demo and documentation of Plesk

- Plesk Usage Guide: http://www.parallels.com/products/plesk/documentation/ [http://www.parallels.com/products/plesk/documentation/] Remember that if you have any question we are available 24 hours via chat, ticket and phone, and you can contact us w...

Domain Administration Guide

From within the Gigas Control Panel, you may contract domain for your Cloud´s or Cloud Server´s management, or you may transfer one you already possess from another provider. [1] [2] You may also access the domain management panel, where you wi...

Factors to consider when resizing your disk

If you are resizing or changing your disk, we want to let you know that it may take time based on the following factors: Total size of disk and size of disk to add/remove. Number of stored files in disk Possible logical disk errors (problems w...

How can i know if I have an automatic payment on Paypal

It is very simple. You just have to follow these steps: 1. Go to www.paypal.com [1] and enter your Paypal credentials: 2. In the "My Account" tab, click "History" on the upper menu. 3. In the next screen, click the following options: "More filt...

How can you pay an invoice from your Gigas control panel

This process is very easy. You only have to follow the next steps: 1. Go to gigas.com, click on "control panel", and on "Invoices" (https://gigas.com/panel/index.php?/clientarea/invoices/ [1]) 2. In this Windows, you have your paid invoices and your...

How can you put a VLAN?

In our Control Panel, we have the possibility of creating a VLAN (internal network), in which you can have your machines communicating in a separate network without generating any bandwidth cost. You can order up to 3 VLANs per user. [1] * Sele...

How to Administer my Cloud Server from within Gigas´ Control Pane...

You will be able to perform basic administration operations on your Cloud Servers from within Gigas´ Control Panel. [1] TAB: DETAILS: 1) GRACEFUL REBOOT - Allows you to perform a propper server reboot, stopping the services before restarting it....

How to enjoy your FREE license Plesk 10?

PROCEDURE VALID FOR THE PLESK LICENSE ACTIVATION. Once you have contracted any of Gigas´ Cloud Products, you will receive an email with a 100% discount coupon good for a Plesk 10 domains license. [http://www.gigas.com/support/__swift/themes/client_de...

How to enjoy your license Windows?

Follow these easy steps in order to enjoy your Windows license: * Access your Control Panel with your credentials once you have acquired the license. * Go to the "View Tickets" section, where you will find one titled "New Windows License Order", ...

How to Increase your Cloud´s Resources / Product Upgrade

If your Cloud DC´s or Cloud Server´s resource needs surpass the currently allotted resources, they can be increased quickly and easily. Accessing your Control Panel, you will be able to select what resources to increase (via Addons) and which Cloud ...

How to manage your Standard Backup of your Cloud

BACKUP CREATION All backups that you wish to create will be issued from your private client area in gigas.com and inside of the machine options that you wish to backup. To make a new backup please follow the next steps: 1. Access the client are...

How to set up Gigas´ Firewall

In order to add personalized security to your Cloud Server, Gigas adds a customizable standard Firewall to all its Cloud products, which you can apply to each Cloud Server. Its management and setup are quite simple. To do so, you just have to access...

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