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Flexible cloud infrastructure designed for the retail sector and your ecommerce
Cloud that adapts, payment data security, and page-load speed for retail businesses that can't afford a single minute of downtime.
Speak with an expertCloud that adapts, payment data security, and page-load speed for retail businesses that can't afford a single minute of downtime.
Speak with an expert
PCI DSS Level 1 certified
Gigas holds PCI DSS Level 1 certification: the only level that requires an independent external audit carried out by a certified QSA. For a store that processes card data, that's not a minor detail — it's the difference between real compliance and compliance on paper.
Gigas doesn't resell third-party cloud. It operates its own datacenters in Spain, Portugal, and Ireland: real control over your data, SLAs that are actually met, and a single point of contact accountable for everything.
Gigas's infrastructure is designed to get an online store into production within 48-72 hours of signing the contract. No lengthy onboarding processes, no ticket dependencies, no upfront hardware investment.
Support is provided by our own team: certified engineers, in Spanish, available around the clock. No outsourcing, no international queues, no language barriers.
Ecommerce needs infrastructure that scales in seconds, serves content at maximum speed, and supports ERP and payment platform integrations without friction.
Elastic scalability for sales peaks
Your platform needs to withstand 10x normal traffic within minutes. Gigas scales on demand in seconds, with no manual intervention and billing you know in advance.
Page-load speed that turns visits into sales
Every 100ms of latency reduces conversion rate. Gigas's distributed infrastructure guarantees sub-second response times across Spain and Portugal, so users don't leave before checking out.
Platform migration without cutting off sales
Move from shared hosting to Gigas's dedicated cloud. We plan and execute your ecommerce migration with minimal maintenance windows and guaranteed rollback, so you keep selling while we upgrade your engine.
With Biblion, Gigas's sovereign generative AI, we turn your company's scattered knowledge into an instant assistant for your store, support, and logistics teams.
AI in physical stores to power omnichannel
In retail, staff turnover makes it hard for everyone to know every product. With Biblion, your sales staff can look up any technical specification or complex manual from a tablet or phone in seconds, resolving customer questions on the spot and closing the sale without leaving the aisle.
Customer support without errors or waiting
An ecommerce customer service team faces hundreds of queries about return policies, shipping, or customs. Biblion acts as the centralized knowledge engine, giving your agents exact, instant answers to resolve complex cases on first contact.
Express onboarding for campaign peaks
Hiring temporary staff for the warehouse, checkout, or support overwhelms teams during critical weeks. Biblion drastically cuts training time: new staff can ask the assistant directly about any internal process, ERP, or incident protocol from day one.
Smart management of contracts and suppliers
Procurement and logistics departments manage hundreds of agreements with different terms, penalties, and rebates. Biblion stores and analyzes all this confidential documentation in a 100% private, sovereign way, letting the team look up any supply clause in seconds.
Ecommerce is one of the most attacked sectors: card data, user accounts, and management systems are permanent targets.
Internal team devices: the most attacked link
Employee devices — customer service, logistics, administration — are the entry point for most attacks. g-Cyberprotect installs an EDR agent on every device, with continuous SOC monitoring and the ability to isolate a compromised device before the attack spreads.
Phishing that impersonates suppliers and payment platforms
Ecommerce teams receive emails that pose as Stripe, PayPal, suppliers, or the platform itself. g-cyberprotect filters malware and impersonation attempts before they reach the inbox, reducing the risk of internal fraud and credential theft.
Ransomware: recovering your catalog and orders without paying
Ransomware can simultaneously encrypt your product database, order history, and ERP integrations. g-backup protects your servers with Object Lock immutability, offsite copies, and Always-Hot recovery to get back up and running within hours.
PCI DSS and customer data on European soil
Any store that processes card payments must maintain PCI DSS Level 1 certified infrastructure. Gigas covers this along with data sovereignty: customer data never leaves the EU, under GDPR, with independent audits.
Spanish ecommerce is growing at double-digit rates, but infrastructure remains the bottleneck that decides whether events like Black Friday are a success or a nightmare.
6.4T
Global ecommerce sales in 2024
already representing 20% of global retail (eMarketer, 2024)
340%
Average traffic increase
on ecommerce sites during major sales events (Black Friday, Singles Day, Prime Day)
70%
of online shoppers abandon their cart;
exceeding 3 seconds of load time increases abandonment by 32% (Google/SOASTA)
These are the challenges we most often encounter when working with financial and legal services companies.
Infrastructure fails exactly when you need it most: the first day of sales, new launches, or special promotions. Gigas scales to absorb the peaks, and if something does fail, immutable backup recovers your lost data in minutes.
A card data breach doesn't just mean regulatory fines — it permanently destroys customer trust. Gigas manages PCI DSS Level 1 certified infrastructure, the most demanding standard for payment processing.
Keeping oversized servers "just in case." Gigas's elastic model adjusts capacity automatically: you pay for actual usage, not the theoretical peak.
These are the challenges we most often encounter when working with Retail and Ecommerce companies.