In Gigas, we not only offer cutting-edge services in the digital world, but we also provide a unique opportunity for you to become the protagonist of your own success story.
We are a team of passionate and dedicated individuals working to push innovation and technology to new limits. We thrive on nurturing talent in every aspect and are committed to equality regardless of gender, country of origin, age, and diversity of abilities.
If you're seeking a place where your skills and passion can come together in an environment of constant growth, at Gigas, every day is an opportunity to learn, grow, and excel.
Credibility, respect, impartiality, camaraderie, and pride make Gigas the best place to work
Join Gigas, and may the force be with you
Send us your CV* at jobs@gigas.com, and we will contact you when we have an opening that suits you. Don't forget to specify the position you are applying for in the subject of the email.
At Gigas, we are looking for a SR Linux Administrator (Cloud) profile for our Infrastructure team in Colombia.
Job Mission
You will be responsible for designing, implementing, and maintaining the company's cloud solutions based on KVM and VMware by providing a robust and reliable technological infrastructure that allows the organisation to operate efficiently and meet the needs of users and customers.
What responsibilities and tasks will you be in charge of?
Administration of Linux systems.
Configuration and maintenance of web servers.
Implementation and management of security policies.
Management of containers and orchestration.
Database administration (MySQL and PostgreSQL).
Development and maintenance of scripts and automation tools.
Configuration and administration of monitoring tools.
Virtualization and storage administration.
GitLab CI/CD - Technical support and issue resolution.
Investigation and resolution of technical problems related to systems and services.
Log review and corrections.
Installation and maintenance of hardware and equipment in the datacentre.
Minimum Requirements
8 years of experience in:
Management of cloud environments under KVM platforms (libvirt, qemu) and management of environments with Vcenter (Vmware).
Administration of Linux environments (RedHat, CentOS).
Docker & Kubernetes.
Python.
Database administration MySQL and PostgreSQL.
Management of Blade servers, from initial configuration to production and maintenance.
Ansible or Shell scripts for task automation.
Management of environments with massive installations (+5000 VMs / +500 HV).
What skills would we like you to have?
Ability to identify, analyse, and solve technical problems effectively, using an objective, logical, and systematic approach.
High level of methodology in work, paying attention to details.
Aptitude for collaborating and working effectively with other team members, fostering an environment of trust, respect, and cooperation.
Skill in conveying information clearly and concisely.
Ability to organise and prioritise tasks efficiently and meet deadlines.
Willingness to face new challenges and adapt to technological changes.
Skill in documenting tasks or processes related to work.
What do we offer?
Permanent contract.
Competitive remuneration.
Working hours: Monday to Friday from 06:00 to 14:00.
Hybrid work mode.
Very good work environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Technical Support
(Spain)
In Gigas, we are looking for a Technical Support profile for our Cloud Support in Spain.
Job Mission
You will be responsible for providing a quality technical support service aimed at satisfying the customer by understanding from the first communication of the customer to Gigas as a convergent operator, to the relevant actions for its resolution within the time and manner established by the department, offering a complete satisfactory experience.
What responsibilities and tasks will you be in charge of?
Customer service via phone (Infoe) and ticket system (Kayako).
Accurate ticket management, categorization, and documentation of issue resolutions.
Monitoring of various alarm panels to execute alert actions and coordinate reviews with other company departments.
Direct management with vendors for incidents and maintenance.
Maintenance of repositories for internal procedures and technical issue resolution procedures using the Redmine tool.
Maintenance of repositories for customer queries.
Direct reporting of issues in the environment or production detected by the technician or reported by the customer.
Customer orientation, active listening, and empathy.
Ability to work in a team.
Capacity to manage high-volume work.
Organizational and adaptive skills.
Ability to contribute to improving the technical quality of the team.
What do we offer?
Permanent contract.
Remuneration composed of fixed and variable components.
Monday to Friday schedule from 09:00 to 18:00.
On-site work mode.
Flexible Remuneration Plan.
Very good working atmosphere.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Expert Support Engineer
(Colombia)
In Gigas, we are looking for a profile of Expert Support Engineer for our team of N2 Cloud in Colombia.
Job Mission
You will be responsible for implementing and providing support for the server, backup, and security solutions provided by Gigas according to the scope of managed support.
What responsibilities and tasks will you be in charge of?
Installation and technical support for servers and Windows Server.
Support for Linux via command line.
Configuration of client server networks in the Gigas panel.
Installation of Fortigate firewall and rules required by clients.
Configuration of advanced backup services and backup tasks.
Management of Users and groups of Active Directory or local directories.
Group Policies of Active Directory and local directories.
Provision and delivery of services to clients.
Documentation and response to customer requests or incidents.
Telephone and chat support for clients.
Minimum Requirements
Experience of 3 years in IT:
Windows Server and Linux.
Linux administration under commands.
Configuration of LAN IP networks.
Assignment of policies, service publication, and Fortigate access.
Management of users and groups in active directory.
Management of local server users and groups.
Installation, configuration, and backup of SQL Server.
Installation of SAP Business One and SAP HANA installation.
English intermediate level
Experience of 2 years in similar positions.
What skills would we like you to have?
Analytical thinking and results-oriented.
Self-management and dynamic learning.
Ability to solve complex problems.
Creativity and originality when facing undocumented issues.
Teamwork ability.
Analysis and diagnostic skills.
Ability to handle massive incidents and develop automatisms for repetitive incidents.
What do we offer?
Permanent contract.
Competitive compensation.
Monday to Friday schedule from 21:00 to 06:00.
Remote work model.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Expert Support Engineer
(Colombia)
In Gigas, we are looking for a profile of Expert Support Engineer for our team of N2 Cloud in Colombia.
Job Mission
You will be responsible for implementing and providing support for the server, backup, and security solutions provided by Gigas according to the scope of managed support.
What responsibilities and tasks will you be in charge of?
Installation and technical support for servers and Windows Server.
Support for Linux via command line.
Configuration of client server networks in the Gigas panel.
Installation of Fortigate firewall and rules required by clients.
Configuration of advanced backup services and backup tasks.
Management of Users and groups of Active Directory or local directories.
Group Policies of Active Directory and local directories.
Provision and delivery of services to clients.
Documentation and response to customer requests or incidents.
Telephone and chat support for clients.
Minimum Requirements
Experience of 3 years in IT:
Windows Server and Linux.
Linux administration under commands.
Configuration of LAN IP networks.
Assignment of policies, service publication, and Fortigate access.
Management of users and groups in active directory.
Management of local server users and groups.
Installation, configuration, and backup of SQL Server.
Installation of SAP Business One and SAP HANA installation.
Experience of 2 years in similar positions.
What skills would we like you to have?
Analytical thinking and results-oriented.
Self-management and dynamic learning.
Ability to solve complex problems.
Creativity and originality when facing undocumented issues.
Teamwork ability.
Analysis and diagnostic skills.
Ability to handle massive incidents and develop automatisms for repetitive incidents.
What do we offer?
Permanent contract.
Competitive compensation.
Monday to Friday schedule from 08:00 to 17:00.
Hybrid work model.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Technical Support Expert Cloud
(Colombia)
At Gigas, we are looking for a Technical Support Expert Cloud profile for our Cloud Support team in Colombia.
Job Mission
You will be responsible for providing high-quality technical support to satisfy the customer by understanding their needs from the first communication with Gigas as a convergent operator, through to the relevant actions for resolution within the time and manner established by the department, offering a fully satisfactory experience.
What responsibilities and tasks will you be in charge of?
Customer service via phone - Infoe and ticketing system - Kayako;
Correct ticket management and categorisation and documentation of their resolution;
Monitoring of the different alarm panels to execute notification actions and review with other company departments;
Direct management with suppliers for incidents and maintenance;
Maintenance of consultation repositories for both internal procedures and technical incident resolution procedures, using the Redmine tool;
Maintenance of consultation repositories for the customer;
Direct reporting of problems in the environment or production detected by the technician or reported by the customer.
Minimum Requirements
4 years of experience in:
Experience in server administration;
Experience in network service administration; Web, email, FTP, AD/DC;
Experience in database administration;
Experience in service management panels;
Experience in KVM and VMWare.
What skills would we like you to have?
Customer orientation, active listening, and empathy;
Ability to work in a team;
Ability to manage high workload;
Organisational and adaptability skills;
Ability to contribute to improving the technical quality of the team;
What do we offer?
Permanent contract.
Working hours from Monday to Friday, 23:00 to 07:00.
Remote work arrangement.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Senior Client Engineering Specialist
(Spain)
At Gigas we are looking for a Senior Client Engineering Specialist for our Client Engineering team.
Job Mission
You will be in charge of generating business by analysing and understanding the needs of customers and partners and developing technical-commercial proposals using our portfolio of products and services to present the best solution at the best price.
You will also be in charge of the active collaboration with the marketing areas to incorporate customer feedback and market needs that have been detected.
What responsibilities and tasks will you be in charge of?
Daily support to the commercial area in the acquisition of new customers or partners, and in crossell / upsell actions.
Participation in meetings with customers and partners for the collection of data and requirements (meetings may be face-to-face or telematic).
Analysis of the customer's problems and needs.
Elaboration of technical-economic proposals (offers) based on our products and services.
Defence of the proposals prepared.
Follow-up and support in the provision / start-up of the projects developed.
Support to the commercial areas of Canal, Corporate and AAPP with presentations and demos.
Provide training on Gigas products and solutions to sales representatives and partners.
Collaborate with the marketing department in market analysis, presentations, webinars or other activities.
Collaboration in supplier management.
Minimum Requirements
5 years of experience in technical activities related to the implementation / configuration / administration of servers, routers, firewall and cloud platforms.
3 years of experience in management tasks or liaison with end customers.
Experience in pre-sales area is desirable.
Valuable to have certifications such as MCSA, NSE Fortinet, VMware or any other platform such as Azue, AWS or Google Cloud.
What skills would we like you to have?
Analytical and results-oriented thinking.
Self-management and dynamic learning.
Customer oriented.
Problem solving.
Ability to correctly interpret customer needs and problems.
Pro-activity.
What do we offer?
Permanent contract.
Compensation package consisting of fixed and variable components.
Office hours with flexibility in start and finish times.
Hybrid work arrangement.
Flexible Compensation Plan.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Accounting-Financial Administrative
(Spain)
At Gigas, we are looking for an Accounting-Financial Administrative profile for our Finance team in Spain.
Job Mission
You will be responsible for ensuring an accurate accounting record of the company's operations in accordance with the established accounting standards, national accounting bodies, and the group's accounting policies.
What responsibilities and tasks will you be in charge of?
Accounting (recording journal entries).
Managing supplier invoices.
Bank reconciliation.
Reconciliation of accounting accounts.
Accounting closing tasks.
Managing tax filings in collaboration and coordination with our financial accountancy firm.
Minimum Requirements
Minimum 1-2 years of experience in the described functions.
Proficiency in office tools (advanced level Excel).
Experience with ERP systems (Navision/Business Central) is a plus.
What skills would we like you to have?
Organisational skills.
Analytical skills and attention to detail.
Time management skills.
Initiative.
Problem-solving and incident management skills.
What do we offer?
Permanent contract.
Office hours with flexible start and finish times.
Hybrid work mode.
Very good work environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Accounting-Financial Administrative
(Colombia)
At Gigas, we are looking for an Accounting-Financial Administrative profile for our Finance team in Colombia.
Job Mission
You will be responsible for providing administrative support for the Latin American subsidiaries of a listed Spanish Group located in Colombia, Mexico, Peru, and Chile.
What responsibilities and tasks will you be in charge of?
Invoicing clients using the local invoicing systems of each subsidiary and subsequently sending the invoices to the clients.
Collection management: Monitoring and claiming outstanding debts.
Bank reconciliation of collections and payments: Preparation of templates and subsequent sending to each of the accountancy firms. Recording collections in the Host Bill platform (local invoicing system). In the case of Peru: registering and accounting for withholdings.
Supplier management: Registering and validating received invoices with the responsible department for subsequent payment upon maturity. Preparing payments to suppliers.
Managing the corporate email inbox: Daily management of responses and requests from clients arriving in the inbox.
Daily management of relationships with third parties (clients, suppliers, banks, accountancy firms, etc.).
Managing employee payroll and social security payments.
Managing the payment of severance and compensations (Colombia), CTS (Peru), SENA, monetisations (Colombia).
Managing approvals and reviewing employee expenses.
Preparing preliminary tax forms and submitting them in collaboration with accountancy firms in each country.
Monthly closing tasks (preparing information to be sent to accountancy firms for their accounting records). Continuous collaboration and coordination with our financial accountancy firms in each of the countries where our Latin American subsidiaries are located is required.
Electronic banking transactions.
Negotiating costs with insurance entities, financial institutions, and other creditors.
Credit insurance tasks for clients.
Preparing documentation required for financial audits.
Document archiving tasks.
Office management tasks in Colombia.
Minimum Requirements
Minimum 1-2 years of experience in the described functions.
Proficiency in office tools (advanced level Excel).
Experience with ERP systems (Navision/Business Central) is a plus.
What skills would we like you to have?
Organisational skills.
Analytical skills and attention to detail.
Time management skills.
Initiative.
Problem-solving and incident management skills.
What do we offer?
Permanent contract.
Office hours with flexible start and finish times.
Hybrid work mode.
Very good work environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Support Engineer
(Colombia)
At Gigas, we are seeking a Support Engineer for our Delivery team in Colombia.
Job Mission
You will be responsible for implementing and providing support for the server, backup, and security solutions provided by Gigas in accordance with the scope of managed support.
What responsibilities and tasks will you be in charge of?
Installation and technical support for servers and Windows Server.
Linux support under the command line.
Configuration of client server networks in the Gigas panel.
Installation of Fortigate firewall and rules required by clients.
Configuration of advanced backup services and backup tasks.
Management of Users and groups in Active Directory or local directories.
Group Policies in Active Directory and local environments.
Provisioning and delivery of services to clients.
Documentation and response to client requests or incidents.
Telephone and chat support for clients.
What skills would we like you to have?
Analytical and results-oriented thinking.
Self-management and dynamic learning.
Ability to solve complex problems.
Creativity and originality when dealing with undocumented problems.
Teamwork ability.
Analytical and diagnostic skills.
Ability to handle large-scale incidents and develop automation for repetitive issues.
Minimum Requirements
Experience of 3 years in IT:
Windows Server and Linux.
Linux administration using commands.
Configuration of LAN IP networks.
Policy assignment, service publication, and Fortigate access.
Administration of users and groups in Active Directory.
Administration of local users and groups on servers.
Installation, configuration, and backup of SQL Server.
Installation of SAP Business One and SAP HANA.
Intermediate level of English.
2 years of experience in similar positions.
What do we offer?
Permanent contract.
Competitive compensation.
Office hours: Tuesday to Saturday, from 09:00 AM to 06:00 PM.
Hybrid work arrangement.
Very good working atmosphere.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Support Engineer
(Colombia)
At Gigas, we are seeking a Support Engineer for our Delivery team in Colombia.
Job Mission
You will be responsible for implementing and providing support for the server, backup, and security solutions provided by Gigas in accordance with the scope of managed support.
What responsibilities and tasks will you be in charge of?
Installation and technical support for servers and Windows Server.
Linux support under the command line.
Configuration of client server networks in the Gigas panel.
Installation of Fortigate firewall and rules required by clients.
Configuration of advanced backup services and backup tasks.
Management of Users and groups in Active Directory or local directories.
Group Policies in Active Directory and local environments.
Provisioning and delivery of services to clients.
Documentation and response to client requests or incidents.
Telephone and chat support for clients.
What skills would we like you to have?
Analytical and results-oriented thinking.
Self-management and dynamic learning.
Ability to solve complex problems.
Creativity and originality when dealing with undocumented problems.
Teamwork ability.
Analytical and diagnostic skills.
Ability to handle large-scale incidents and develop automation for repetitive issues.
Minimum Requirements
Experience of 3 years in IT:
Windows Server and Linux.
Linux administration using commands.
Configuration of LAN IP networks.
Policy assignment, service publication, and Fortigate access.
Administration of users and groups in Active Directory.
Administration of local users and groups on servers.
Installation, configuration, and backup of SQL Server.
Installation of SAP Business One and SAP HANA.
Intermediate level of English.
2 years of experience in similar positions.
What do we offer?
Permanent contract.
Competitive salary.
Working hours: Thursday, Friday, and Monday from 07:00 to 15:00; Saturday and Sunday from 09:00 to 18:00. Possibility of on-call duty, once a month.
Hybrid work mode.
Very good work environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Commercial Consultant
(Spain)
In Gigas, we are looking for a Commercial Consultant profile for our Direct Sales ES team.
Job Mission
You will be responsible for achieving the assigned sales objectives, focused on acquiring new customers and ensuring the sustained growth of the business and full customer satisfaction, fostering a relationship of trust and profitability.
What responsibilities and tasks will you be in charge of?
Conduct prospecting in the assigned market target to acquire new customers, identifying, developing, and positioning proposals with the best solutions and competitive advantages for commercial success.
Manage the assigned portfolio through a personalized plan, generating a strong relationship of trust and proximity, aiming for long-lasting loyalty and sustained business growth.
Weekly reporting, through precise activity reports, on open opportunities, with objective tracking to ensure the business volume plan.
Continuously improve knowledge of ICT solutions through annual commercial and technical certifications (with excellent results) of all strategic services/products of the Company.
Ensure that internal processes are closed and resolved to ensure a maximum quality customer experience.
Minimum Requirements
Minimum 3-5 years of experience in the ICT sector, especially in cloud sales in SAS environments.
Solid technical knowledge in Cloud (Telco and Security experience valued)
Knowledge of the Spanish market.
What skills would we like you to have?
Strong customer orientation.
Proactivity, empathy, and perseverance.
Creativity to find solutions, present them, negotiate, and close deals.
Great negotiating skills.
Ability to deal with competitive and high-pressure environments.
Autonomy for client management and acquisition.
Good written and verbal communication skills.
What do we offer?
Permanent contract.
Compensation package consisting of fixed and variable components.
Office hours with flexibility in start and finish times.
Hybrid work arrangement.
Flexible Compensation Plan.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Partner Account Manager
(Spain)
At Gigas, we are looking for a Partner Account Manager profile for our Sales team in Spain, in the Business Partners area.
Job Mission
You will be responsible for executing the Channel Partners strategy in the assigned territory to achieve the expected acquisition of partners and sales in line with established objectives, thereby building sustained and long-term growth.
What responsibilities and tasks will you be in charge of?
Continuously prospect potential partners, primarily from 3 segments: ISVs, SAGE partners, and SAP BO partners.
Define a business plan (including Go To Market) with each new partner.
Define and execute demand generation campaigns for new partners.
Maintain a robust pipeline of at least 3x the monthly sales budget.
Understand the sales arguments and value propositions of our products to establish negotiations that drive the adoption of Gigas Cloud services over the competition.
Develop long-term relationships with partners and always be on the lookout for new opportunities with their clients, interests, and organisational growth.
Minimum Requirements
10 years of experience in commercial operations of technology services, especially in cloud.
Proven experience in software and cloud services sales.
5+ years of experience executing Channel Partner programmes that generate sustainable revenue.
Marketing: demand generation campaigns.
Business case analysis.
Knowledge of the IT ecosystem in the assigned territory.
Understanding of VAR and ISV business models.
Knowledge of the IT ecosystem and partners of SAGE, SAP, or other software in the assigned territory.
What skills would we like you to have?
Strong customer orientation.
Proactivity, empathy, and persistence.
Creativity to find, present, negotiate, and close solutions.
Strong negotiation skills.
Ability to thrive in high-pressure competitive environments.
Autonomy in managing and acquiring clients.
Excellent written and verbal communication skills.
What do we offer?
Permanent contract.
Competitive compensation with fixed and variable components.
Office hours with flexibility for arrival and departure.
Hybrid work model.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.