Privacy policy

GIGAS cares deeply about ensuring the fundamental personal data protection rights of all of its users, clients and anyone interested in the company by adhering to current personal data protection regulations.

This Privacy Policy must be accepted by clients before any of our products can be purchased. This is because our organization needs to treat your data (any that is needed to carry out our contractual agreement) in a personal way, however, this is always done in compliance with current personal data protection regulations.

Therefore, when you register on Our Website, only the necessary data required to carry out the service will be collected, thus complying with the stipulations set out in Organic Law 15/1999 of December 13 on personal data protection and in Royal Decree 1720/2007 of December 21, which approves the implementation of these regulations.

In addition, we recommend that you read the privacy policies of any website accessed via the gigas.com website as these sites are beyond the control of GIGAS and will have different privacy policies. GIGAS is not responsible for said websites nor for the information and content contained therein.

Users, by accepting this privacy policy, declare that all data provided to create an account is accurate and up to date. Users must contact GIGAS if they wish to modify any personal data – or they can edit their data in the relevant section of our website. Users are responsible for any false or inaccurate statements or information provided to GIGAS as well as any harm or damage caused to the company by said statements or information.

We also reiterate GIGAS' commitment to scrupulously comply with every provision set out in current regulations regarding personal data protection. And, specifically, GIGAS is committed to the obligation of keeping secret the data to which it has access and to take the necessary security measures to prevent access, modification or deletion of data in an unauthorized manner.

This privacy policy may be modified at the discretion of GIGAS after informing of any change on our website. This enables us to maintain criteria of information transparency and fairness with regard to the treatment that governs the actions of our organization regarding the processing of personal data.

According to the provisions set out in Organic Law 15/1999 of December 13 on Personal Data Protection, you are hereby informed that this data will be included in a file owned by GIGAS and will be used to manage Gigas' relationship with its users. You are also informed that you have the right to access, rectify, and cancel data if necessary, and to object to its processing under the terms established in the aforementioned Organic Law 15/1999. These rights may be exercised at GIGAS' official address for this purpose: Avenida de Fuencarral 44, Edif. 1, 28108 Alcobendas, Madrid.

I consent to receive commercial communications that occasionally Gigas may send by email, phone, mail, Twitter or Facebook. In case you do not want to pay any consent, please send anemail to info@gigas.com.

PRIVACY POLICY AND THE LIMITS OF THE BLOG

In accordance with the provisions of Law 15/1999 regarding Protection of Personal Data, dated December 13th , we inform you that these data will be included in a file owned by GIGAS and can be used to meet , manage and resolve questions, complaints, suggestions and issues raised by you regarding GIGAS. You also have the right to access these data, to rectify or cancel it if necessary, and to object data processing in the terms established in the aforementioned Law 15/1999. You may exercise these rights at GIGAS in Avenida de Fuencarral 44 , Bldg . 1 28108 Alcobendas , Madrid. Also, Gigas is not responsible for any comment in the blog, which is the result of each user's freedom of expression. We will examine each comment and we will limit the publication if it is either inappropriate content and / or violates the law, morals or public order.

SECURITY

When you start completing a purchase for GIGAS products or log into your personal account you can do so through a secure server. Furthermore, all payment information is entered through a secure connection between your browser and the servers that process the payment. The use of Secure Socket Layer (SSL) technology means that all personal information, such as your credit card number, will be encrypted and transmitted in a completely secure manner as it travels across the Internet.

If your browser supports SSL (all modern browsers do), and if you entered our site via our secure server access, then transmission of any sensitive data will be protected. If your browser does not support SSL, we recommend that you upgrade to the latest version of any browser to enhance the security of further transactions, otherwise the transmission of your personal data may not be protected and GIGAS disclaims any responsibility in this regard.

When you place an order, you become a Registered User. This will save you time when you place other orders in the future – as long as you have filled in your personal details in the purchase area. You can also login to check and modify your personal details, control and manage your products and see and print your bills as well as your order history and status. We may also send Registered Users product information and special offers that we believe may be of interest to them, as well as occasional newsletters. Registered Users can unsubscribe from this service at any time.

Registered users will be asked to provide a Password to log into the gigas.com website. The password will be stored encrypted in our servers and GIGAS personnel will not have access to these passwords in plain text. Should you lose or forget your password we will not be able to retrieve it for you, although we will be able to reset it with a new one. The registered user should keep this password secret and will be responsible for the misuse or communication of this password to other persons. GIGAS will not be held responsible for any access derived of a misuse of the password.

You declare that all personal data provided to us is true and correct at the time and that any changes will be communicated or updated directly in your account area of our website.

As long as you have not refused to receive such information electronically, we use your personal information to identify you as a customer, to process your orders and to send you relevant information regarding your purchases and orders.

E-MAIL ANALYSIS

We use e-mail marketing companies to send you e-mails that you have consented to receive. These e-mails and our website use cookies and pixel tags to help us measure the effectiveness of our e-mail campaigns and to see how visitors use our website. By using pixels in the e-mail and cookies on the website, we can compile information about read e-mails, e-mail format, and can track clicks as well. This information lets us know what percentage of users open an e-mail, if a client's e-mail allows HTML content or plain text, as well as the way they interact with incoming e-mail and subsequent related websites.

Please remember that this information is for our use only – we do not disclose or share this information with any third party. If you do not agree with this, you can change the cookie settings in your browser.

COOKIES AND OTHERS

Cookies

Cookies are small text files that are stored on your hard drive. We use session, language, country and currency cookies. It serves to identify your computer and allow us to store your session information, to improve the security of our website and customize your user experience. A cookie creates a single user identity that avoids you re-logging. We can also use them to help us make our website and our emails work more efficiently and to provide relevant information to marketing. Specifically, we use third-party cookies when tracking, sightseeing and shopping. However, you may change your cookie settings in your browser. If you want to know more about cookies, visit www.allaboutcookies.org.

Web Analysis

This website and online shop uses web analysis technology from third parties like Clicky and Google Analytics to collect visitor data. This data is collected anonymously to be used for marketing and web optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies from our online partners may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data. By supplementing our records, this information helps us learn things such as what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our online partner logs the information coming from our site on our behalf, we control how that data may and may not be used.

We also use Coyak: registers a unique ID that identifies the user's device at subsequent visits across sites using the same ad network. The ID is used to target ads. Also used to identify the user's other devices (computers, mobile phones, tablets, etc.) that visit the site. This cookie converts the user ID (email, user name, social media ID) used for logging in to the site into an encrypted value. This value is attached to the device that visited the site

If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can "opt-out" of this website analysis tool by turning cookies off in your browser.

Email Analysis

We may use e-mail delivery and marketing companies to send e-mails that you have consented to receive. Pixel tags and cookies are used in those e-mails and at our website to help us measure the effectiveness of our email campaigns and how visitors use our website. Through the use of pixels in the email and cookies in the website, we will gather information about Emails Opened, Email Format and Click Tracking. This information will allows us to understand the percentage of users opening an email, whether their email client allows HTML or plain text content and the way they interact with that email and the subsequent website pages linked.

Please note that this information is for our use only - we do not disclose or share this information with any third parties. If you do not wish this to happen, you can change the cookie settings in your browser.

ACCESSING AND MODIFYING YOUR DETAILS

You may access and update any of the information we store as a Registered User. In order to do so, please go to our website gigas.com, click on the “CLIENT LOGIN” link at the right top corner and log in entering your login details.

You can also exercise your rights to access, amend, delete and contest the data we have about you. Should you wish to exercise any of these rights, please send us your written request to GIGAS HOSTING, S.A. by post (Avenida de Fuencarral 44, Edif. 1, 28108 Alcobendas, Madrid, SPAIN) or by email to privacy@gigas.com. You can also contact us through our website’s Support section. Do not forget to clearly state the right you wish to exercise.

CUSTOMER DATA STORED IN GIGAS SERVERS

The customer acknowledges and accepts that in the event of a technical issue, exceptionally our engineers might have to access the physical server in which the customer data is store and by doing so in very rare circumstances might access customer data. Should this be the case, our engineers will limit their activities to the fixing of the technical problems without using the access or the data that they might have access to for any other uses.

GIGAS also informs that according to the Spanish Law 25/2007 of 18th of October 2007, that regulates the electronic data communications, GIGAS may have to store and retain certain information for the access of the relevant and legitimate public authorities.

CONTACT US

If you have any other concerns, suggestions or questions about any issues relating to privacy on any of GIGAS online properties, please contact us via e-mail (privacy@gigas.com) or our Support section.